FAQs About Volunteering

Prospective Volunteer FAQs

o What do CASA volunteers do?

§ CASA volunteers listen first. Then they act. Volunteers get to know the child by talking with everyone in that child's life; parents and relatives, foster parents, teachers, medical professionals, attorneys, social workers and others. They use the information they gather to inform judges and others of what the child needs and what will be the best permanent home for them.

o Who can be a volunteer?

§ You do not have to be a lawyer or social worker to be a volunteer. We welcome people from all walks of life. We are simply looking for people who care about children and have common sense. As a volunteer, you will be thoroughly trained and well supported by professional staff to help you through each case. You must pass a background check, participate in a 30-hour pre-service training course and agree to stay with a case until it is closed (a year and a half on average).

o What sort of people volunteer to be a Court Appointed Special Advocate?

§ Here at Heartland CASA, we have volunteers of all ages. A majority of our volunteers have full time jobs and enjoy standing up for a child's needs.

o How much time does being a CASA volunteer entail?

§ About 6-8 hours a month. This involves visiting the child(ren) at least once a month, attending a monthly team meeting with the parties involved with the case, writing a court report and attending the hearing (usually once every six months), and investigating or monitoring (for example: making phone calls, reading files, meeting with day care providers, etc.).


Current Volunteer FAQs

o I am done with my initial CASA training. Now what?

§ The Volunteer Coordinator's job is to support you throughout your time as a CASA volunteer. Your Volunteer Coordinator will help you in choosing a case, visiting the Department of Health and Human Services for the first time to read the case file, making a plan for your investigation, and aid you in creating your court reports.